CloudBerry Remote Assistant Review – The Best Remote Desktop Program

Gone are the days when remote access used to be among the most difficult processes to execute perfectly. Nowadays, thanks to solutions like CloudBerry Remote Assistant, things have become much easier than they used back to back in the day.

Although the market offers several options for remote access programs, the CloudBerry Remote Assistant as this is the software that we are going to review. CloudBerry Remote Assistant can be a perfect alternative to TeamViewer because of the extensive list of features that come with it.

As a matter of fact, there are some features that are exclusive to this program, making it a must-have for users who like to have the most amount of features at hand.

Main Features of CloudBerry Remote Assistant

CloudBerry Remote Assistant is loaded with features that work both for advanced users, and beginners. I am listing down all the features that I found, during my time with the software, below for easier understanding.

Remotely Accessing, Controlling, and Sharing Computers

What is the point of using a remote accessing software that does not have the basic functionality of letting you access someone’s computer, control it, and share the screen. Of course, all of these are done through permissions and both users must have the same software as well.

CloudBerry handles this feature brilliantly and makes things super-easy for people who are inept in the advanced features. Users can even decide if they want to provide complete access or just an access to view, and not being able to control anything.

Connection Encryption

When it comes to remote accessing, security happens to be the top priority for everyone. Users want their connections to be so secure that there is no intrusion possible. That is why CloudBerry has been focusing on making that possible.

All the connections established through the software are end-to-end encrypted using SSL-encryption. Thie encryption ensures that the data that is shared among the 2 users who are viewing or accessing it.

Encryption of the Sessions

If you think connection encryption is not enough then you should also pay attention to encrypted sessions. After a recent update, the software supports session encryption using an RSA algorithm. CloudBerry lets you change the encryption settings as per your requirements.

From there, you can choose to encrypt the incoming traffic. You can even generate an encryption key that you will share with the authorised personnel. This will ensure that the connection is entirely secured and encrypted.

The good thing is that you will not require using the key again and again as it is a one-time process. Once done, all the future sessions including the current one will be encrypted. Users can choose to encrypt or decrypt their sessions based on their needs.

Voice Chat

Another great feature, in my opinion, is the voice chat feature that is available on CloudBerry. This is particularly useful if you are guiding a friend or a client on how to handle things. All you need to do is to make sure that the microphone access is enabled, and that’s it.

The software does not require any additional permissions, and that is really good.

Creating Invitation Links

Another amazing feature you get with CloudBerry is the ability to create an invitational link. This eliminates the need to give your user and password every time. You just send the link to the person, and that’s it. You will still need to grant them access when they try to connect, but it makes everything much simpler.

The link you generate will be for a temporary period and will be expired after that given time.

Setting Up CloudBerry Remote Assistant

If ease of access is what you are after, then the good thing is that setting up CloudBerry Remote Assistant is an easy job. Once you are done downloading and installing the software, you just have to follow the steps given below.

Step 1:

Run the CloudBerry Remote Assistant and note down the computer ID and the password as mentioned in the screenshots below.

Step 2:

Now type the computer ID and password provided to you by the person who wants you to access their computer in the right pane and hit connect.

Step 3:

As soon as you hit the connect button, the other computer will get a prompt that will allow them to choose between full control or view only.

Step 4:

If the option is hidden, just ask the other user to click on “Show advanced settings” and it will appear.

Step 5:

Once the user presses the OK button, you will gain immediate access to their computer. Whether it is full access or just viewing access, you will be given the access.

If you want someone else to access your computer, you are just going to have to follow the same details. This will establish the connection in a matter of few seconds. I have already explained how your sessions are basically encrypted so you will not have to worry about anything.

The Experience

Personally, I was a bit skeptical when I heard about CloudBerry; that is because I have been using TeamViewer for as long as I can remember. So, at this point, it has become almost impossible for me to find a perfect replacement or an alternative to it. However, things have changed with the CloudBerry.

The software is extremely user-friendly, and that is not all, it is also very easy on your network. There is a glitch in TeamViewer that randomly ends up increasing the data usage even when you don’t want that to happen. It can become a nuisance at best.

My overall experience with CloudBerry Remote Assistant has been positively smooth; everything ranging from connection stability to network usage was on point. Not only that, I had a peace of mind that the connection that I have established with another computer is fully secure.

Plus, I love how the developers are constantly supporting the software by adding more value and features to it. It is a thing that you rarely get to see and it has been working wonderfully in this case.

Sure, the UI is not the fanciest you would see, but CloudBerry does all the right things, enough to make a difference and make the users forget that there might be something wrong with the overall software.
Wonderfully enough, the software is free to use, and you are not required to pay any sort of registration or downloading fee. Simply download and install the software and you will be good to go.

During my week with the software, I did not really face any issues with it. Sure, I was a bit taken aback by the UI at first, but once I navigated around it, things became rather evident. The developer’s sheer focus towards making the software experience smooth is commendable, to say the least.

The only downside would be the UI, but then again, it is just a personal statement rather than a fact. Plus, UI is something that you can update whenever you possibly want. Considering how the developers are working hard enough on improving the overall user experience, it is a feature that is not that far off into the future and we will be seeing it rather soon.

Pros

  • Excellent value.
  • Free of cost.
  • Establishes connection in a matter of seconds.
  • Works on almost all the internet connections.
  • Encrypted connections and encrypted sessions are amazing.

Cons

  • The UI can use a bit of a refresh.

Conclusion

I will be honest, I was not sure how to approach this software because of the number of remote access programs I have used in the past. The market at this point is saturated at best, but it is safe to say that Team Viewer has a tough competition now.

The CloudBerry Remote Assistant comes with everything that is seemingly missing from Team Viewer and more. And as far as my experience is concerned, this is something that is only going to continue well into the later stages as well.

I am thoroughly satisfied and impressed with CloudBerry Remote assistant; and needless to say, it has become the remote access software of my choice after this review.

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Hammad has been a gadget freak since longer than he cares to admit and loves everything to do with technology.

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