Rules that gamblers should follow at Bet365

Some of the world’s leading gambling operators are known for having strict rules that gamblers must adhere to. Since these companies have a license from the local authorities, they must comply with many regulations. For example, Bulgarians like Bet365, so it is not surprising that they have to read the rules and be careful while using this bookie. Bet365 is one of the few international iGaming brands that the country’s gambling commission licenses. Needless to say, the site is also available in many other countries, which means that gamblers will have to read the rules.

As the title of the article suggests, we are about to reveal some of the rules that every client of Bet365 must take into account. Unlike other iGaming companies, this one is known for supporting responsible gambling. As a result, some of the regulations here might be even more strict than those found on other sites. Let’s check them out.

Bet365 is among the few gambling websites that may send you an address verification letter

People who use an online gambling website are aware that every operator wants to know more information about its customers. In fact, every company requires gamblers to verify their identity because they must ensure that the given user is at least 18 years old. Furthermore, licensed bookies and casinos must adhere to different regulations regarding money laundering.

Aside from verifying their identity, Bulgarians and gamblers in other countries who use Bet365 will also have to verify their address. Usually, iGaming sites require their clients to send a copy of their ID card because it contains the given person’s address. However, Bet365 takes things seriously, which is why it may add one additional step.

In some cases, Bet365 can send a letter to its new clients that contain a code. Once people receive it, they have to enter this code to prove that this is their real address. The good news is that the company won’t add its logo or name on the envelope, so no one will know that you’ve received such a letter.

Bet365 may close your account if it is requested to do so by any regulatory authority

Since Bet365 is one of the big names in online gambling in every country, the site must adhere to many rules. Sadly, not every gambling authority is as liberal as the one in Bulgaria, which means that Bet365 may receive a request from a given gambling regulator to close your account. A quick look at the T&C shows that the brand can and will do that if needed.

No one wants his account to be suspended, but breaking the rules could lead to such a thing. So, read all the things you should and shouldn’t do before you start using an operator of this caliber.

You may have to pay a small fee if your account is inactive

Despite its huge popularity in Bulgaria and many other countries around the world, some people do not use Bet365 on a daily basis. In fact, most punters place bets for fun and only login a couple of times per month. This is not a problem, but those who won’t use the site at all and have a positive account balance should know that Bet365 has special rules regarding the so-called “Dormant Accounts”.

In order for your account to be considered “inactive”, you shouldn’t have placed a bet on sports, played casino/poker games, or made a deposit for at least 365 days. Once your account becomes inactive, Bet365 will do everything possible to contact you, as long as you have an active valance. If nothing happens within 28 days of being contacted, the company will deduct either 2 EUR or 5% of your total account balance, depending on which is more.

Players who do not have any available funds in their account after becoming inactive won’t be able to use their account because Bet365 will close it. Needless to say, they won’t need to pay any additional fees.

Withdrawals larger than 20,000 EUR may require you to provide additional information

Although many online betting operators may seem the same, one thing that differentiates them is the withdrawal policy because many gambling companies impose strict restrictions. Fortunately, Bet365 is special and won’t limit its players. However, it has another interesting rule you must be aware of, especially if you want to make larger withdrawals.

There is usually no limit (or it is really high) regarding how much you can withdraw per day. However, people who want to pull out more than 20,000 EUR will probably have to provide other information. Make sure to contact the operator’s customer support team if you need more information about this process.

Bet365 only allows you to place bets online or via telephone

Gamblers in every country use different devices to place bets. Online casino enthusiasts and sports fans in Bulgaria and most European countries prefer using a smartphone, tablet, or computer, but there are people that do not want to take advantage of those things. That’s the reason why Bet365 also allows its users to place bets via telephone.

This betting method may not be that popular in every country, but it has loads of fans in some parts of the world. Speaking of betting, Bet365 does not allow people to use things like the post, email, fax, and more.

Frequently Asked Questions

Can I send an email to Bet365 and ask them to place a bet for me?

No, you can’t do that because the online betting operator does not accept bets via email.

How long do I have to wait to receive Bet365’s letter that will help me verify my address?

It depends on where you live, but as long as Bet365 is available in your country, it shouldn’t take more than a couple of days.

What do I have to do if I want to withdraw a larger amount of money?

It depends on the amount, but Bet365 may require you to provide additional information.